When you commission TFWV Ltd - The Full Works Valeting Ltd, you should read and agree to the terms and conditions prior to the service being undertaken. Once a booking has been made, you agree to the terms and conditions laid out by The Full Works Valeting Ltd.
  • Customers should remove all personal belongings, money and other significant items from their vehicle/boat prior to any type of service.
  • The Full Works Valeting Ltd will not accept liability for any loss or damage to personal belongings left in any vehicle/boat whilst the service is being undertaken.
  • We cannot guarantee any firm times when accepting your booking.
  • Our valeting times are an estimate only. Each vehicle/boat is different and may require more or less time to fulfil the service type.
  • Whilst every effort will be made to keep regular bookings to schedule, sometimes it may be necessary to make changes, we will however always communicate with the client, any changes, prior to arrival.
  • We reserve the right to take debit or credit card details to secure the booking.
  • We reserve the right to alter or move a booking in line with staffing levels and/or weather conditions and/or machinery/equipment failure without penalty to the company.
  • All vehicles/boats are cleaned and valeted at the customer’s own risk
  • The Full Works Valeting Ltd reserves the right to refuse or deny any booking or continue with the service if deemed, the customer to be unreasonable.
  • The Full Works Valeting Ltd reserves the right to refuse or deny customer demands above and beyond the booked service.
  • The Full Works Valeting Ltd require a minimum 25% deposit on quote(s) exceeding £200.00 upon acceptance of quote from client.
  • The Full Works Valeting Ltd reserve the right to charge an hourly rate of £50.00 for any work that is not within the parameters of the booking.
  • Our prices are based on valet/service type, location, type of vehicle/boat, condition of the vehicle/boat and will be advertised as a FROM price. Any price we quote over the telephone is an estimate only and should be used as a guide and not a guarantee.
  • The Full Works Valeting Ltd reserves the right to charge each vehicle/boat according to its condition, the type of vehicle/boat and location.
  • The Full Works Valeting Ltd reserves the right to amend any price during the valet should it differ from the original estimate.
  • All staff are comprehensively insured to drive any customer vehicle(s).
  • The Full Works Valeting Ltd has full public and liability insurance.
  • We must have permission to hold a debit or credit card to secure a regular booking and we will charge the card after each visit.
  • We reserve the right to charge a debit or credit card the full amount should vehicles/boats not be available for cleaning and/or the booking has not been cancelled in advance.
  • We require the minimum of 24 hours to cancel any booking/service of any kind.
  • Failure to provide 24 hour’s notice will result in a minimum charge of 50% of the service price.
  • The Full Works Valeting Ltd reserve the right to take full payment if a service is cancelled on the day without prior agreement.
  • The Full Works Valeting Ltd reserves the right to alter or amend a booking time/date without penalty, but wherever possible will inform the client ASAP.